3 Zaps You Need Between Intercom and Zapier in 2022.

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Introduction

Online and offline businesses are often relying on a suite of tools to run their activity. Connecting the dots between each of them is vital to keep the information up to date and always address the customer’s needs best.

Zapier can connect to almost any tool, but when you choose your ESP, make sure that it has a Zapier integration and that it does what you need (Some ESP integration for Zapier are pretty basic, for example, they only offer to trigger on the creation of subscribers, not when it is updated…)

Intercom is a chat popup tool turned email marketing, It is perfectly integrated with Zapier which makes it a tool of choice.

Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration.

Combine both of these tools and you have great power.

The 3 Zaps your business needs

Zap: Import all Forms Results in Intercom

I hope you are asking your audience a lot of questions. If you don’t, start now. This is the best way to learn and cater to their needs.

Once you start asking questions and at the same time: generate data points. You need to process and leverage this data. The best way to do it is to make it easy to understand by whoever is seeing this data point and making it accessible to all the tools you are using. In our example, we are taking answers from a Paperform into the Intercom contact details.

You can then reuse these data points in a workflow or a specific campaign. If you need to learn how to do this. Check out my free automation course.

Zap: Add Activity and Contact from ClickFunnels to Intercom

When a contact performs an activity in your sales funnel, you know about it thanks to technology and tracking. But this information is only helpful when pushed to the tool that will actually be leveraging this information.

So in our case, you can send an email, add a follow-up activity or just update a lead score in Intercom based on the ClickFunnels activity thanks to this Zap.

Zap: Add New Shopify customers (and data) to Intercom

If you own a Shopify store, you need to connect your ESP with your store in order to save the sales customer data that can be used later to segment your audience or re-engage with similar products.

Bonus Zap: Add Purchase Value from Stripe

Not everyone has a Shopify store to sell products. Therefore you can do a similar update to a contact’s purchase value into Intercom based on the sales recorded in Stripe or any other payment or cart provider.

How to Connect Intercom with Zapier

  1. Connect Intercom to Zapier Go to https://zapier.com/app/connections and click Add Connection
  2. Search for the Intercom App
Add an ActiveCampaign Connection to Zapier
  1. Connect to your Intercom account and accept the connection You’ll find these in your Intercom account under My Settings.
  2. Click Continue and you are done.

Conclusion

This integration between Intercom and Zapier will allow you to connect all your tools together. You set this once and then only enjoy the benefits from automated data transfer from one place to the other.